So it’s obvious we need quality assurance, right? Okay, it’s true that quality is a dynamic concept that is contextual and situational. And, in a way, you can never really know the “actual” quality of an application in some universal sense. This is partly because quality is a value judgment based on the eye of the beholder. And it’s probably true that quality is not open to some absolute definition. (Similar to how other abstract words like justice, beauty, democracy, and so on are not absolute concepts.) But still. We obviously need some way to assure this beast we call quality. We obviously need a team called Quality Assurance.

I mean, it’s obvious. Err … right?