I really enjoyed the book Ubiquity: Why Catastrophes Happen by Mark Buchanan. This book doesn’t talk about quality assurance or testing at all, but it does talk about how things can change very quickly and how a certain context can dictate how things change. I definitely recommend the book for anyone working in a software development context because I found I could abstract ideas out of the context that the book talks about and apply them to the idea of change initiatives, faulty software, and the social context of software engineering environments I have worked within.

I’ll distill a little bit of what I got out of the book here, in the hopes of encouraging you to read it.