Some testers — and most managers — like to talk about metrics. One thing that often doesn’t get discussed is what I call metric dissociation. Here’s my thought: metrics should be easily or directly interpretable in terms of product or process features. If they’re not, I think they are dissociated from the actual work that’s being done and thus there’s great danger of the metrics being misleading, at best, or outright inaccurate, at worst.
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